Propertyscouts Hawkes Bay

Property Owners - Information for Landlords & Investors

Property Owners - Information for Landlords & Investors

We Guarantee Property Owners their Rent

We are proud of the fact that we are one of the only Property Management companies we know of offering landlords a ‘GUARANTEED RENT.’ That means that if during a tenancy that we have set-up and there are rental arrears (for whatever reason) we will pay the rent for a specified period and re-let the property at no cost to the owner. You have to be confident of your ability in order to do that …we are and that’s why we can! We call that a guarantee, our property owners call it ‘peace of mind’.

Charges: Yes we charge for the excellent service we provide. You wouldn’t expect much in return if we did it for free? Some owners prefer to try managing their rental property themselves. To them we say ‘good luck' and if you want any help or advice along the way or maybe a rental appraisal then we are happy to oblige. Remember – it’s very unlikely that the time and effort you personally put into managing your rental property will be tax deductible. With our help it almost certainly will be. 

Rental Analysis of Your Property

We offer a rental analysis service. A rental analysis provides detailed information on comparable rentals in your area. We research homes currently on the market for rent, homes which have rented, homes withdrawn from the market and expired rental listings. Unique characteristics of a property, current economic conditions and other factors will be considered to help determine the appropriate rental price. The rental appraisal of your property will be provided in a written report and costs $95 + GST. This fee is waived if Propertyscouts is managing your rental property.

Tenant Screening

We qualify tenant applicants based on extensive financial checks (including previous rental history where applicable) and personal reference checks.

The Tenancy Agreement

Once a tenant application is approved, we meet with the tenant to review the tenancy agreement, explain our procedures and answer any questions the tenant may have. We confirm the tenancy information, rent amount (paid in advance), and initial term of the lease and bond payment. We explain our inspections policy and our requirements for ensuring that the property remains in a good state of repair during the period of the tenancy. We review our cleaning guide and any special conditions pertinent to individual properties.


A thorough inspection is completed prior to the tenant commencing occupancy. This documents the condition of the property at the time of move-in and includes a photographic record. A follow-up routine inspection is completed approximately one month after the tenancy commences (provided everything is going well we normally reward the tenant with a small gift at this time) and then at three or six monthly intervals as deemed necessary. At the end of the tenancy, a leaving inspection will be completed before any bond is refunded. Any damage in excess of normal wear and tear will result in a deduction from the tenant's bond. There is no charge for entry and exit inspections. Routine inspections are charged at $25 +GST.

Owner Payment and Statements

Owners are paid mid month and at the end of each calendar month. Payments are made based on all rents received, less our management fee and any invoices paid by Propertyscouts on behalf of owners. In addition to rental proceeds, you will receive a monthly statement itemising rental income and any deductions or expenses. Along with your statement, you will receive a copy of invoices for any work completed on your property. Annually, you will receive a comprehensive year-end statement for tax purposes.

Repairs and Maintenance

Propertyscouts use reliable and experienced maintenance staff for every home repair you may experience. All tenant maintenance requests are fully reviewed by us before any work is authorised. Before authorising repairs expected to exceed $400 we will contact the owner for approval.

Management Fees

Property owners are not required to pay any funds up-front. We do not charge any fee to show the property to potential tenants, complete credit checks or preparing and signing the tenancy agreements. Propertyscouts charge a management fee of 7.9% plus GST which is well below the Hawkes Bay average and we believe is exceptional value given the level of service you receive. If a tenant wishes to re-sign at the conclusion of a fixed term tenancy there is a tenancy agreement renewal fee of $99 charged following the resigning. This is to cover our time and negotiations around the renewal.

Methamphetamine Testing Service

Duncan McLean spent a number of years as a drug squad investigator and a member of the Police Clandestine Laboratory Team. He has the skills and experience to test your property for any Meth contamination. This can be done at any stage of the rental process. Tenants are happy to know that they are residing in a drug free property and owners can be assured at the end of a tenancy that their investment is being passed over to the next group of tenants in a safe state. Pricing available on request. The analysis is completed by IANZ accredited Hills Laboratories.

Minimise your risk, maximise your gains. Leave the stress to other property investors.
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